LEGAL
Terms of Service
Fair Terms, Plainly Stated
The terms that apply when you use xelf.ca or book with Xelf Fitness.
Last updated: July 21, 2026
1. Acceptance of these terms
By accessing or using xelf.ca (the "Website") or by booking a session, programme, treatment or membership with Xelf Fitness ("Xelf Fitness", "we", "us"), you agree to these Terms of Service. If you do not agree, please do not use the Website.
2. Who we are
Xelf Fitness is operated by Xelf Enterprises Inc., 1 West Avenue S, Suite 202, Hamilton, Ontario L8N 2R9, Canada. You can reach us at info@xelf.ca or 905-923-7595.
3. Use of the Website
You may use this Website for lawful purposes only. You agree not to interfere with the Website's operation, attempt to gain unauthorised access to any part of it, or use it in a way that could damage, disable or impair it. All content on this Website, including text, images, logos and programme names, is owned by or licensed to Xelf Enterprises Inc. and may not be reproduced without written permission.
4. Enquiries and bookings made through this Website
Submitting a form on this Website is a request for contact. It does not create a booking, reserve a session, or form a contract for services until we confirm it with you directly. Information shown on this Website, including programme descriptions, schedules and prices, may change and is not an offer capable of acceptance.
5. Programmes, memberships and payment
The specific terms of any programme, training package, therapy appointment or gym membership — including payment schedule, session expiry, cancellation, holds and any refund entitlement — are set out in the agreement you sign with us at the studio. Those signed terms govern your membership. Where the Website states a cancellation notice period for a gym membership, that period is 14 days. Prices shown on this Website are in Canadian dollars and, where indicated, exclude applicable taxes.
6. Health, safety and assumption of risk
Exercise carries inherent risk. You should consult a physician before beginning any exercise programme, particularly if you have an existing injury, illness or medical condition, or if you are pregnant. You are responsible for disclosing relevant health information to your coach or therapist, for exercising within your own limits, and for following instructions given at the studio. Nothing on this Website is medical advice.
7. SMS Opt-In and Opt-Out
By providing your phone number, you consent to receive SMS messages from Xelf Fitness. You may opt out at any time by replying STOP. After opting out, you will receive one final confirmation message. Standard carrier message and data rates may apply. Neither Xelf Fitness nor carriers are liable for delayed or undelivered messages.
8. Third-party links and services
This Website links to third-party services, including social media platforms, mapping services, booking and form providers, and analytics providers. We do not control those services and are not responsible for their content, availability or privacy practices.
9. Privacy
Our handling of your personal information is described in our Privacy Policy, which forms part of these Terms.
10. Limitation of liability
To the fullest extent permitted by Ontario law, Xelf Enterprises Inc. is not liable for any indirect, incidental or consequential loss arising from your use of this Website. Nothing in these Terms limits any liability that cannot lawfully be limited.
11. Changes to these Terms
We may update these Terms from time to time. The current version is always the one posted on this page, with the "Last updated" date above.
12. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it.
Review with a legal professional before launch.
Questions About These Terms
Reach out by email at info@xelf.ca or by phone on 905-923-7595. You can also read our Privacy Policy.